Reference

Terms That Govern Your 333deb Account

These terms set out what you agree to when you open and use your 333deb account — covering deposits through bKash, Nagad and Rocket, how we handle your activity, and what we expect from you in return.

Account eligibility by regionbKash, Nagad, Rocket conduct rulesWithdrawal verification processAccount suspension conditionsJurisdiction-dependent access
333deb Terms That Govern Your 333deb Account
HOW WE OPERATE

How 333deb Applies These Terms Fairly

These terms are not just a legal formality — they define how we operate the account relationship day to day. Here is how we handle the areas that matter most to you as an account holder.

Payment Verification Every withdrawal request is checked against the wallet name on your account. bKash, Nagad and Rocket payouts go only to the verified wallet number you registered — no third-party transfers.
Account Security We use OTP authentication on login and on withdrawal requests. If a login comes from an unrecognised device, we pause the session and ask you to confirm via the registered mobile number.
Data Retention Transaction records and account activity logs are retained as required by our operational obligations. You can request a summary of your own data by contacting support with your account ID.
Term Disputes If you disagree with how a term has been applied to your account, raise it through live chat or email. We review each case on its own record before issuing a final written response.
TERMS CONTACT

Reach Us About These Terms

If any clause in these terms is unclear, or you believe an action has been taken against your account in error, contact us directly. We handle terms-related queries through three channels — pick whichever suits your situation. Response times vary, but we work through the queue in order and will confirm receipt.

Team online

Live Chat

Open the chat widget from any page on 333deb. Raise your terms query there and an agent will pull up your account to review the specific clause in question.

Email Support

Write to our support address with your account ID and the terms section you are querying. We respond in writing so you have a record of the outcome.

Account Help Centre

Log in and go to Account Settings, then select Help. From there you can raise a formal dispute about a terms decision and track its progress.

Common Questions About These Terms

These are the questions we receive most often about how our terms work in practice — covering account eligibility, payment rules and what happens when something goes wrong.

Access and the application of these terms depend on your local law and the eligible regions we serve. If local regulations restrict online account activity, those restrictions take precedence over anything stated here.

No. Deposits must come from a wallet registered in your own name. Transactions from a third-party bKash, Nagad or Rocket account breach our payment conduct rules and may trigger a review.

We will notify you by email explaining which clause was breached. You can respond through live chat or email with your account ID to request a formal review of the decision.

We aim to send a notification to your registered email or display an in-app alert before changes take effect. The date on this page always shows when the terms were last revised.

Rocket withdrawals follow the same verification process as all other wallet payouts — identity check, wallet name match and account status review. Rocket's own wallet provider terms also apply independently.

Contact support with your account ID and the approximate date you registered. We keep version records and can provide the terms that applied at account creation for your reference.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.